Yes, couples therapy is offered as long as at least one of the patients has a mental health diagnosis.

The privacy disclosure form is valid for 6 months.

All of our clinics offer virtual services. However, there are exceptions for new patients, post-discharge, addiction disorders, medications requiring deposit, and other clinically chronic conditions that require in-person attention.

Our doctors document all call attempts made to the patient in the electronic medical record.

We recommend arriving 15 minutes early to complete administrative requirements. While we strive to see patients on time, sometimes a patient's emotional condition may require more attention, which could delay the consultation.

APS' contract with its clients allows the treatment of patients from 0 years old and up. It is more common to begin treatment with preschool-aged children, typically around 3 years old.

It is recommended that both parents attend the initial visit so they can consent to the minor's treatment.

For psychological services, patients aged 13 and older can receive evaluations and limited therapy without parental authorization. For other services, parental consent is required.

Any minor will be evaluated with one custodian, either the mother or father. If one parent is not present, the family will be guided on obtaining the necessary custody or guardianship documents.

Multiple appointments can be scheduled on the same day based on the patient’s need, although it is not recommended as a regular practice.

It is preferable for the patient to attend the appointment alone, as the presence of a minor may hinder the proper development of therapy or intervention.

We take a holistic approach to treatment, addressing social, physical, psychological, and medical aspects. Therefore, the initial evaluation is done by a team that includes psychologists, social workers, nurses, and general practitioners before referring to a psychiatrist if necessary.

The initial evaluation with a psychologist is essential to understand the patient’s current situation and determine specific medical needs.

Puerto Rico Law 408 mandates that patients be periodically reevaluated. If more than 6 months have passed without treatment, a new evaluation is required to adjust the treatment plan based on the patient's current situation.

Yes, we offer payment plans based on the patient’s needs.

We accept payments in cash, checks, money orders, ATH, and ATH Móvil for the convenience of our patients.

We use electronic prescriptions, which are sent directly to the pharmacy selected by the patient to streamline the process and ensure accuracy in medication dispensing.