Providers

Welcome to the APS Healthcare Providers portal. In this new portal you can access information about the business lines that APS manages. At the same time, you can have access to the latest information and news about our processes and services.

APS has the most complete network of mental health providers in Puerto Rico.

To search for PSG mental health providers follow this link.  

The following section contains documentation of regulations, guides, training, changes and other relevant information. It is very important for APS Healthcare to keep you informed, thus we encourage you to visit this area and identify any new documents that become available. This section will serve as a reference for you and your office staff.

To access the providers manual press here.

APS Healthcare as a Credentials Verification Organization 4.1 serves as a vital component in delivering safe and successful care. By achieving this accreditation from URAC, APS increases patient confidence and maintains provider excellence. As always, highlighting our commitment to quality and patient safety.

Link to press release.

Documents:

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NameSizeDate
Carta-a-todos-los-proveedores-de-servicios-de-Salud-en-Puerto-Rico.pdf

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726.76 KBSeptember 9, 2021
DERECHO-DEL-PACIENTE-A-RECIBIR-SERVICIOS-DE-SALUD-ante-COVID-19_.pdf

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245.48 KBSeptember 9, 2021
OE-2021-054.pdf

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551.92 KBJuly 13, 2021
OA-508-Para-establecer-medidas-de-seguridad-para-enfrentar-el-COVID-19.pdf

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2.37 MBJuly 13, 2021
Carta-Normativa-21-0712-sobre-Orden-Administrativa-Secretario-de-Salud-2021-508.pdf

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64.24 KBJuly 13, 2021
21_06_25_Carta_Tramite_Formulario_Condiciones_Especiales.pdf

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211.92 KBJune 25, 2021
21_05_11_Formulario_Registro_Condiciones_Especiales_ASES_Final.pdf

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249.88 KBJune 25, 2021
CN_0528_MEDITI3G_Nuevo-sistema-de-determinacion-de-elegibilidad_20210603.pdf

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4.21 MBJune 3, 2021
CARTA-EXTENSION-MCOs-PBMs-MAOs-19-4-2021.pdf

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722.49 KBApril 26, 2021
21_03_31_APS_Provider_Letter_Code1111F.pdf

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43.27 KBApril 1, 2021
Carta-Circular-a-Proveedores-_Adiestramiento-MOC-2020-TSA-Dec29.pdf

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181.69 KBDecember 29, 2020
SNP-MOC-Training-Proveedores-Espanol_ES021020-slides_2.pdf

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5.03 MBDecember 21, 2020
SNP-MOC-Training-Proveedores-Espanol_ES021020-slides.pdf

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5.03 MBDecember 21, 2020
Carta-Normativa-20-1023-01B-Enmienda-Restablecimiento-del-requsito-de-referido-para-servicios-del-Plan-Vital-.pdf

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73.8 KBDecember 14, 2020
FMHP_PRV_20_80_173_S-Plan-Vital_Carta-Tramite-Carta-Normativa-20-1023-01B_Spanish-Approved-12102020.pdf

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59.01 KBDecember 14, 2020
FMHP_PRV_20_80_175_S-Plan-Vital_Carta-Tramite-Aclaratoria-deja-sin-efecto-Carta-Normativa-20-1023-01B_Spanish-Approved-12112020.pdf

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46.83 KBDecember 14, 2020
PRMP-Wave-end-LETTER-Spanish.pdf

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209.18 KBDecember 10, 2020
PRMP-Wave-end-LETTER-Spanish_1.pdf

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209.18 KBDecember 10, 2020
20201208_Portal-Medicaid_Ultimo-Aviso.pdf

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62.76 KBDecember 10, 2020
PRMP-Wave-end-LETTER-English.pdf

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184.06 KBDecember 10, 2020
PRMP-Wave-end-LETTER-English_1.pdf

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184.06 KBDecember 10, 2020
DEPARTAMENTO-DE-SALUD_SERVICIOS-DE-HELICOPTERO-AMBULANCIA_10_01_2020.pdf

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844.12 KBDecember 2, 2020
Carta-Normativa-20-1023-01A-Dispensa-del-Requisito-de-Referido-para-Servicios-del-Plan-Vital.pdf

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65.09 KBNovember 18, 2020
COVID_Dias_Festivos_revised-1.pdf

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477.14 KBNovember 16, 2020
COVID_Dias_Festivos_revised.pdf

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477.14 KBNovember 16, 2020
Carta-Circular-20-1020-01-LISTADO-DE-CODIGOS-DE-PROCEDIMIENTOS-ACTUALIZADO-POR-EL-CENTRO-DE-SERVICIOS-DE-MEDICAID-Y-MEDICARE-PARA-SERVICIOS-DE-TELESALUD-DADO-EL-ESTADO-DE-EMERGENCIA-POR-EL-COVID-19.pdf

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104.25 KBNovember 2, 2020
Carta-Circular-20-1028-01_-REVISION-DEL-LISTADO-DE-CARTA-CIRCULAR-20-1015-ELIMINACION-DE-RESTRICCION-POR-GENERO-EN-LOS-FORMULARIOS-DE-MEDICAMENTOS-DEL-PLAN-VITAL_.pdf

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204.96 KBNovember 2, 2020
Carta-Normativa-20-1008-CAMBIO-EN-EL-FORMULARIO-DE-MEDICAMENTOS-EN-CUBIERTA.pdf

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253.55 KBNovember 2, 2020
Carta-Normativa-20-1023-01-Restablecimiento-del-requsito-de-referido-para-servicios-del-Plan-Vital.pdf

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77.26 KBNovember 2, 2020
Carta-Normativa-20-1023-Periodo-Transicion-Beneficiarios-Plan-Vital-adscritos-a-Molina-Healthcare-al-31-oct-2020.pdf

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236.06 KBNovember 2, 2020
PRV-2020-09-24_Servicios-por-estudiantes-de-Psicologia.pdf

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501.42 KBSeptember 28, 2020
PRV-2020-09-24_Servicios-por-estudiantes-de-Psicologia_1.pdf

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501.42 KBSeptember 28, 2020
20200909Carta-Circular-20-0904.pdf

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754.29 KBSeptember 10, 2020
Carta-Normativa-20-0819-Requisito-de-contrafirma-del-médico-primario-para-el-despacho-de-recetas-de-medicamentos.pdf

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68.58 KBAugust 24, 2020
Medicaid-Provider-Enrollment-Portal-PEP_7ma-Fase_20200807.pdf

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2.07 MBAugust 7, 2020
Medicaid-Provider-Enrollment-Portal-PEP_7ma-Fase_20200807_1.pdf

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2.07 MBAugust 7, 2020
Carta-Normativa-20-0717-01-Buprenorfina.pdf

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58.52 KBJuly 27, 2020
Carta-Normativa-20-0717-Suspension-del-Requerimiento-de-Referidos.pdf

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46.33 KBJuly 20, 2020
Carta-Circular-20-0630-Actualizacion-Manejo-de-Cloroquina-e-Hidroxicloroquina-debido-al-Estado-de-Emergencia-causado-por-COVID-19.pdf

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121.32 KBJuly 14, 2020
Carta-Normativa-20-03-16A-Enmendada-Restablecimiento-de-Pre-Autorizaciones-PA-para-medicamentos-en-FMC-Editos-en-Farmacia-Red-de-Farmacias-y-Proveedores-del-Pla.pdf

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240.69 KBJuly 14, 2020
Aviso-Profesionales-Salud_20200317.pdf

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266.58 KBJune 30, 2020
Buprenorfina_Suspension-del-requisito-de-prueba-toxicologica.pdf

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462.09 KBJune 30, 2020
Buprenorfina_suspencion-toxicologica_Covid-19_20200421.pdf

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37.48 KBJune 30, 2020
CN-20-03-18A_Non-Face-to-Face-Services.pdf

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273.7 KBJune 30, 2020
CN-2020-254-Ddespacho-meds-emergencia.pdf

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2.73 MBJune 30, 2020
CN-2020-261-D-Carta-Normativa-para-derogar-Carta-Normativa-CN-2020-254-___.pdf

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339.09 KBJune 30, 2020
CN-2020-278-D.pdf

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387.37 KBJune 30, 2020
COVID-19.pdf

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729.12 KBJune 30, 2020
20200518_Normativa-CNC-2020-278-D_carta-a-PRV.pdf

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120.8 KBJune 30, 2020
Cambio_de_Fecha_Puesta_en_Vivo_PEP_English-02.pdf

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691.2 KBJune 30, 2020
Cambio_de_Fecha_Puesta_en_Vivo_PEP_Espanol-01.pdf

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943.18 KBJune 30, 2020
Carta-Circular-a-Proveedores-_Adiestramiento-MOC-2020-TSA.pdf

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179.99 KBJune 30, 2020
Carta-Circular_Exencion_Copago_MA_TeleSalud.pdf

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66.24 KBJune 30, 2020
Carta-Cover_CARTA-NORMATIVA-NUM_-CN-2020-261-D_20200214.pdf

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151.43 KBJune 30, 2020
20200518_Orden-Ejecutiva-2020-036-Carta-a-PRV.pdf

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129.63 KBJune 30, 2020
Carta-Cover_Comunicado-Profesionales-de-la-Salud_20200317-.pdf

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38.38 KBJune 30, 2020
Carta-Normativa-18-1116.pdf

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456.88 KBJune 30, 2020
Carta-Normativa-19-0130-Extension-del-Periodo-de-Transicion-al-Plan-VITAL.pdf

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895.45 KBJune 30, 2020
Carta-Normativa-19-0305-Servicios-de-Salud-a-la-Poblacion-LGBT-Enmendada.pdf

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504.27 KBJune 30, 2020
Carta-Normativa-19-0826-A-FMC-Enmendada.pdf

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1.28 MBJune 30, 2020
Carta-Normativa-19-0826-Enmendada.pdf

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789.05 KBJune 30, 2020
Carta-Normativa-20-03-16A.pdf

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564.62 KBJune 30, 2020
Carta-Normativa-20-03-16B.pdf

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554.86 KBJune 30, 2020
Carta-Normativa-20-0320_Controles-Cloroquina-e-Hidroxicloroquina-Azitromicina.pdf

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46.32 KBJune 30, 2020
20200618_OA-449_Telemedicina-hasta-31-de-Dic-2020.pdf

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42.5 KBJune 30, 2020
Carta-Normativa-20-0616-01-Restablecimiento-de-los-requisitos-de-Pre-Autorizacion-PA-para-el-procesamiento-y-despacho-de-Medicamentos-para-los-beneficiarios-del-Plan-Vital.pdf

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48.81 KBJune 30, 2020
CartaNormativa19-1104FormulariodeReferidoy-oConsultayFormulario.pdf

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716.12 KBJune 30, 2020
20200618_OE-20-0616-01-Restablecimiento-de-los-requisitos-de-Pre-autorizacion-Humira-y-Genotropin.pdf

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43.24 KBJune 30, 2020
Certificacion-de-cumplimiento-del-Proveedor.pdf

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180.63 KBJune 30, 2020
Comunicación-Importante-a-todos-los-Profesionales-de-la-Salud-24-marzo-2020.pdf

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377.18 KBJune 30, 2020
Comunicado-Medicaid.pdf

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565.73 KBJune 30, 2020
FORMULARIO_ORDEN_ADMINISTRATIVA_426_CORONAVIRUS_MUJERES_EMBARAZADAS.pdf

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606.12 KBJune 30, 2020
Folleto_mascotas_desastres.pdf

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831.66 KBJune 30, 2020
Inscripcion-Proveedores-Itinerario_2do-aviso_20200317.pdf

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921.46 KBJune 30, 2020
Inscripcion-Proveedores-Itinerario_2do-aviso_20200317_1.pdf

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921.46 KBJune 30, 2020
Inscripcion-de-Proveedores-Medicaid-Fecha-pospuesta_20200401.pdf

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395.14 KBJune 30, 2020
Inscripcion-de-Proveedores-Medicaid-Fecha-pospuesta_20200401_1.pdf

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395.14 KBJune 30, 2020
Normativa-19-0826A_Cambio-Formulario-Medicamentos_Vital_20200423.pdf

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38.48 KBJune 30, 2020
Normativa-19-0826A_Cambio-Formulario-Medicamentos_Vital_20200423_1.pdf

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38.48 KBJune 30, 2020
Normative-Letter-COVID-19-Labs-and-Telehealth.pdf

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225.03 KBJune 30, 2020
Normative-Letter-COVID-19-Labs-and-Telehealth_1.pdf

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225.03 KBJune 30, 2020
OA_449_TELEMEDICINA_HASTA_EL_31_DE_DICIEMBRE_DE_2020.pdf

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723.7 KBJune 30, 2020
OA_449_TELEMEDICINA_HASTA_EL_31_DE_DICIEMBRE_DE_2020_1.pdf

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723.7 KBJune 30, 2020
OE-2020-036.pdf

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1.82 MBJune 30, 2020
OE-2020-036_1.pdf

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1.82 MBJune 30, 2020
ORDEN_ADMINISTRATIVA_426_CORONAVIRUS_MUJERES_EMBARAZADAS.pdf

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1.31 MBJune 30, 2020
ORDEN_ADMINISTRATIVA_426_CORONAVIRUS_MUJERES_EMBARAZADAS_1.pdf

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1.31 MBJune 30, 2020
Orden-Ejecutiva-2020-031-Vigilancia-y-Divulgacion-Casos-COVID-19.pdf

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2.85 MBJune 30, 2020
Orden-Ejecutiva-2020-031-Vigilancia-y-Divulgacion-Casos-COVID-19_1.pdf

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2.85 MBJune 30, 2020
20_03_18_APS_Provider_Phone_Telemedicine_Letter_COVID-19F.pdf

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138.97 KBJune 30, 2020
Plan-de-pandemia-COVID-19-2020.pdf

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3.64 MBJune 30, 2020
Plan-de-pandemia-COVID-19-2020_1.pdf

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3.64 MBJune 30, 2020
Portal-Medicaid_01_Notificacion-a-Proveedores_20191122.pdf

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159.1 KBJune 30, 2020
Portal-Medicaid_01_Notificacion-a-Proveedores_20191122_1.pdf

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159.1 KBJune 30, 2020
Press-Release.pdf

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118.86 KBJune 30, 2020
Press-Release_1.pdf

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118.86 KBJune 30, 2020
Promo-Buprenorfina-ASSMCA-Abril-27-y-29-2020.pdf

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182.07 KBJune 30, 2020
Promo-Buprenorfina-ASSMCA-Abril-27-y-29-2020_1.pdf

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182.07 KBJune 30, 2020
20_04_08_ASES_Carta_Normativa_20-0404-A_Hospitales_No_Contratados.pdf

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2.04 MBJune 30, 2020
Que-precauciones-deben-considerar-las-personas-con-diagnostico-positivo-de-VIH-ante-el-Coronavirus-RWBA-FINAL.pdf

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596.95 KBJune 30, 2020
SNP-MOC-Training-Proveedores-Espanol_ES021020-slides_1.pdf

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5.03 MBJune 30, 2020
SNP-MOC-Training-Providers-English_ES021020-slides.pdf

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4.71 MBJune 30, 2020
SNP-MOC-Training-Providers-English_ES021020-slides_1.pdf

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4.71 MBJune 30, 2020
190403_APS_Inmediata_Use_Provider_Letter.pdf

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295.62 KBJune 30, 2020
20200317_APS_Inmediata_Use_Provider_Letter.pdf

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120.49 KBJune 30, 2020

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APS Healthcare

MBHO that offers specialized services to medical plans.

APS Clinics
Mental Behavioral Health clinical system around the whole island.
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